Terms of Use

For SMS/RCS Messaging

Last Updated: 10/2/2025

1. Acceptance of Terms

By opting in to receive SMS/RCS messages from Spark Bridge Solutions (“Spark Bridge,” “we,” “us,” or “our”), you agree to these Terms of Use. If you do not agree to these terms, please do not opt in to our messaging services.

2. Service Description

Spark Bridge Solutions provides SMS and RCS messaging services to communicate with customers regarding:

  • Project updates and status notifications
  • Customer support and service inquiries
  • Appointment scheduling and reminders
  • General business correspondence
  • Account-related information

3. Consent and Opt-In

By providing your mobile phone number and opting in, you consent to receive text messages from Spark Bridge Solutions. Your consent is not a condition of purchase of any goods or services.

4. Message Frequency

Message frequency varies based on your interaction with our services. You may receive messages as needed for support requests, updates, or other business communications.

5. Opt-Out Instructions

You may opt out of receiving messages at any time by:

  • Replying STOP, UNSUBSCRIBE, or CANCEL to any message
  • Contacting us directly to request removal

 

After opting out, you will receive one final confirmation message. You may continue to receive messages for a brief period while your request is processed.

6. Help and Support

For help or questions about our messaging service, reply HELP to any message or contact us through the methods provided on our website at sparkbridgesolutions.com

7. Message and Data Rates

Message and data rates may apply depending on your mobile carrier’s plan. Please contact your wireless carrier for details about your messaging plan.

8. Supported Carriers

Our messaging service is available on most major carriers. Availability may vary by carrier and location.

9. User Conduct

You agree to use our messaging service appropriately and not to:

  • Send abusive, threatening, or harassing messages
  • Attempt to spam or abuse the service
  • Use the service for any unlawful purpose
  • Impersonate another person or entity

10. Service Modifications

We reserve the right to modify, suspend, or discontinue the messaging service at any time with or without notice. We may also modify these terms at any time by posting updated terms on our website.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy at sparkbridgesolutions.com/privacy-policy/ to understand how we collect, use, and protect your information.

12. Liability and disclaimers

Our messaging service is provided “as is” without warranties of any kind. We are not responsible for:

  • Delayed or undelivered messages
  • Errors or inaccuracies in message content
  • Unauthorized access to transmissions or data
  • Issues caused by your mobile carrier or device

13. Indemnification

You agree to indemnify and hold harmless Spark Bridge Solutions from any claims, damages, or expenses arising from your use of the messaging service or violation of these terms.

14. Governing Law

These terms are governed by the laws of the United States and the state of South Carolina in which Spark Bridge Solutions operates, without regard to conflict of law provisions.

15. Contact Information

For questions about these Terms of Use, please contact:

Spark Bridge Solutions
Website: sparkbridgesolutions.com