Are You Getting the Speeds You’re Paying For?

With many residents, businesses, churches, and nonprofits in our area upgrading to high-speed fiber connections, it’s important to ensure that your network is equipped to handle these speeds. Often, aging routers, network infrastructure, or computers are unable to support the high-speed connections you’re paying for. Here’s how to check if you’re getting the speeds you should be and what to do if you’re not.

Step 1: Determine Your Expected Speed

First, you need to know what speed you should be receiving. If you’re using Upcountry Fiber or AT&T Fiber, check your bill or plan details. You’ll see a number like 250/250 or 500/500, indicating your download and upload speeds in megabits per second (Mbps). For example, the base package for Upcountry Fiber offers 250 Mbps download and 250 Mbps upload.

Step 2: Run a Speed Test

Once you know your expected speeds, head over to speedtest.net to run a speed test. Make sure you’re connected to your router when doing this test. The website will measure your current download and upload speeds.

Step 3: Compare Your Results

After running the speed test, compare the results with your expected speeds. If your speed test shows significantly lower speeds, such as 90 Mbps down when you should be getting 250 Mbps, you’re not getting the speeds you’re paying for.

Step 4: Identify the Issue

While an aging router is often the culprit, there could be other factors at play. Aging network infrastructure, outdated computers, or other equipment issues can also impact your internet speeds.

Step 5: Contact SparkBridge Solutions

If you find that you’re not getting the speeds you should be, contact Spark Bridge Solutions. We can assess your entire network, identify the root causes of the slowdown, and provide comprehensive solutions. Whether it’s upgrading your router, updating network infrastructure, or replacing aging computers, we offer consulting and services to ensure you’re getting the full benefits of your high-speed connection.

Upgrading your equipment and optimizing your network can make a significant difference in your internet experience. Don’t let outdated technology slow you down—get in touch with us today to make sure you’re getting the speeds you’re paying for!