Client: Local Business
Time Frame: Recent
Case overview
A local business needed to transition to a new internet and VoIP phone system due to their current provider discontinuing support. By identifying a new provider, setting up the necessary infrastructure, implementing a modern phone system, and establishing secure email services, we ensured a seamless transition with minimal downtime, enhanced functionality, and continuous business operations.
Involvement
The Brief
A local business faced the discontinuation of support for their current internet and office phone system, necessitating a transition to a new technology. The goal was to secure a new provider, set up the necessary infrastructure, implement a reliable VoIP phone system, and establish professional email services with minimal disruption to operations.
Our Approach
- Provider Selection: Researched local ISPs and collaborated with the business to identify and secure a new internet provider.
- Infrastructure Setup: Managed the installation of networking equipment required for the new internet services.
- Phone System Implementation: Installed a new office phone system with multiple extensions and digital VoIP phones.
- System Configuration: Configured extensions, IVR menu system, and other necessary settings.
- Email Services: Set up secure and professional email services for the business.
The Results
- Seamless Transition: Ensured minimal downtime during the transition to the new system.
- Enhanced Functionality: Provided a modern, reliable phone system with advanced features.
- Secure Email Services: Implemented professional and secure email services.
- Business Continuity: Maintained smooth operations with the new technology setup.
